Monday, June 30, 2008

Fidelity Realty Sucks

If you live in Utah, and think you might want to get your home listed on the MLS but don't want to hire a Realtor, stay far, far away from Fidelity Realty. They stinketh.

They took almost a week to get my home listed, and then when they did list it, it was $10,000 more than I had told them. No wonder I wasn't getting calls. Because of their snail's pace, I missed memorial day weekend traffic.

Then last week when I tried to cancel I was promised it would be down within 24 hours. It is now 6 days later, and I'm still listed with them. I can't get it up with another Realtor because you can't have a double listing. I have been strung along, and given false promises. I'm at the point now where they won't return my calls.

So, there you go. If you're thinking of listing your home on the MLS, if you come across Fidelity Realty, beat them with a 10 foot pole for me.

9 comments:

EmWJ said...

Wow, we used them and it was totally fine. They got back to us quickly and changed things when I asked, etc. etc. Maybe it's the stupid market hurting them too, so they've cut back. I've heard other people who had a good time using them as well.

Matthew Buckley said...

Yeah, I almost never get angry enough to 'whine' about a company, but it's getting beyond ridiculous. I have been given a cancellation date 6 times now, and every time nothing has happened. They take days to return my calls, they are unresponsive. It's just plain silly.

Awesome Mom said...

You get what you pay for. The sellers of the house we just bought used a discount broker and it sat on the market for six months with no advertisement beyond the MLS until we came along and snapped it up for well below what it could have sold for had they been more aggressive about advertising. It really is a buyer's market out there. Good luck selling your house.

scott said...

this post would make a good sticky note on socialight to warn would-be customers... tie it right to their office address!

Tom said...

Wow I'm a real estate broker and it takes just logging in and clicking unconditional withdraw to expire a listing of the MLS. That what it shows up as expired. Also you need to get a unconditional withdraw signed by the broker of the company your listed with. If you get a conditional withdraw you can't list with another broker without the time frame of the original listing expiring. Yep if it was a year you can't be listed for a year on an MLS. Condition is a release of the marketing but not the listing agreement. Most flat fee companies will give you that.

Tracy said...

TO be honest...your issues aren't that bad. To me it seems your expectations are a bit high..especially with a flat fee broker. If you hired a broker, you probably woulda blamed them for not selling your home as quickly as you want for the price. Like someone mentioned..it's a buyers market and to be honest, it's the price you are willing to take.

I am currently listed with Fidelity and I think it's great. I'm in no hurry and if I want to cancel for any reason at any time..I can. No strings attached. :)

Matthew Buckley said...

Just make sure you cancel 10 days before you want you want your listing to actually come off, because that is how long it took me to get them to pull it off.

flatty said...
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pegsgarden said...
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